Privacy Policy

Last Updated: June 17, 2026

Introduction

This Privacy Policy explains how atoll-crane.store collects, uses, and protects your personal information when you use our website and services. We are committed to ensuring that your privacy is protected and that we comply with applicable data protection laws.

Information We Collect

We collect and process the following types of information:

Information You Provide

• Name and contact details when you submit consultation requests
• Email address for correspondence
• Information about your vehicle and energy requirements
• Any other information you choose to provide in communications with us

Automatically Collected Information

• Browser type and version
• Operating system
• Pages visited and time spent on our website
• Referring website addresses

How We Use Your Information

We use the collected information for the following purposes:

• To respond to your enquiries and consultation requests
• To provide quotes and service information
• To schedule and complete installations
• To improve our website and services
• To send service-related communications
• To comply with legal obligations

Legal Basis for Processing

We process your personal information based on:

• Your consent when you submit forms or contact us
• Contractual necessity to provide services you've requested
• Legitimate interests in operating and improving our business
• Legal obligations we must fulfill

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service providers who assist in our operations (subject to confidentiality agreements)
• Professional advisors when necessary
• Law enforcement or regulatory authorities when legally required

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Consultation requests and customer records are typically retained for seven years for business and legal purposes.

Your Rights

Under data protection law, you have the following rights:

• The right to access your personal information
• The right to rectification of inaccurate information
• The right to erasure in certain circumstances
• The right to restrict processing
• The right to data portability
• The right to object to processing
• The right to withdraw consent

To exercise any of these rights, please contact us at [email protected]

Cookies

Our website uses cookies to enhance your browsing experience. For detailed information about our cookie usage, please refer to our Cookies Policy.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies.

Children's Privacy

Our services are not directed at children under 16 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website with a new effective date.

Contact Information

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: [email protected]
Address: 17 Riverside Industrial Estate, Bristol, BS2 9QT, United Kingdom