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GDPR Information

Last Updated: June 17, 2026

General Data Protection Regulation Compliance

atoll-crane.store is committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR). This page provides detailed information about your rights and how we process your personal data.

Data Controller

atoll-crane.store acts as the data controller for personal information collected through our website and services.

Contact: [email protected]
Address: 17 Riverside Industrial Estate, Bristol, BS2 9QT, United Kingdom

Your Rights Under GDPR

Right to Access

You have the right to request confirmation of whether we process your personal data and to obtain a copy of the data we hold about you. We will provide this information in a commonly used electronic format.

Right to Rectification

If you believe that any personal data we hold about you is inaccurate or incomplete, you have the right to request correction or completion of that data.

Right to Erasure

You may request deletion of your personal data in certain circumstances, including:

  • The data is no longer necessary for the purposes for which it was collected
  • You withdraw consent and there is no other legal ground for processing
  • You object to processing and there are no overriding legitimate grounds
  • The data has been unlawfully processed

Right to Restriction of Processing

You have the right to request that we restrict the processing of your personal data in certain situations, such as when you contest the accuracy of the data or object to processing.

Right to Data Portability

Where processing is based on consent or contract and is carried out by automated means, you have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit that data to another controller.

Right to Object

You have the right to object to processing of your personal data where we rely on legitimate interests as the legal basis for processing. You also have the absolute right to object to processing for direct marketing purposes.

Right to Withdraw Consent

Where we process your personal data based on consent, you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.

Right to Lodge a Complaint

If you believe we have not handled your personal data properly, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues.

ICO Contact:
Website: ico.org.uk
Helpline: 0303 123 1113

How to Exercise Your Rights

To exercise any of your GDPR rights, please contact us by email at [email protected] with the following information:

  • Your full name
  • Your email address
  • A clear description of your request
  • Proof of identity (if required)

We will respond to your request within one month. In complex cases, this may be extended by up to two additional months, and we will inform you if this is necessary.

Data Processing Activities

Lawful Basis for Processing

We process personal data under the following lawful bases:

  • Consent: When you submit forms or sign up for communications
  • Contract: To provide services you have requested
  • Legitimate Interests: To operate and improve our business
  • Legal Obligation: To comply with applicable laws and regulations

Data Categories

We process the following categories of personal data:

  • Identity data (name, contact preferences)
  • Contact data (email address, physical address)
  • Technical data (IP address, browser type, device information)
  • Usage data (how you interact with our website)
  • Communication data (correspondence and enquiries)

Data Transfers

We do not transfer personal data outside of the United Kingdom or European Economic Area. Should this change, we will implement appropriate safeguards to ensure your data remains protected.

Automated Decision-Making

We do not use automated decision-making or profiling that produces legal effects or similarly significantly affects you.

Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected:

  • Consultation enquiries: 7 years
  • Customer installation records: 7 years
  • Marketing communications: Until consent is withdrawn
  • Website analytics: 26 months

Security Measures

We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk, including:

  • Encryption of data in transit and at rest
  • Regular security assessments
  • Access controls and authentication
  • Staff training on data protection
  • Incident response procedures

Updates to This Information

We may update this GDPR information from time to time to reflect changes in our practices or legal requirements. Please check this page periodically for updates.

Contact Us

For any questions or concerns regarding GDPR compliance or data protection, please contact us at [email protected]

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